POM (MBA 2nd)

Unit- I

Operations management: concept, functions. transformation process model: inputs, process

and outputs; classification of operations; responsibilities of operations manager, contribution

of henryford, deming, crossby, taguchi. Facility Location – importance, factors in location

analysis, location analysis techniques. Product Design and development – product design

and its characteristics, product development process (technical), product development

techniques. Process selection- project, job, batch, mass and process types of production

systems. operations management in corporate profitability and competitiveness

Unit- II

Facility Layout – Objectives, Advantages, Basic Types of Layouts, Problems in facility

layout. Production Planning & Control (PPC): –Concepts, Objectives, and Functions,

work study – Productivity: Method study; Work measurement. Capacity Planning –

Concepts, Factors affecting Capacity Planning, Capacity Planning Decisions.

Unit- III

Quality Management: Introduction, Meaning, Quality Characteristics of Goods and

Services, Juran‟s Quality Trilogy, Deming‟s 14 principles, Tools and Techniques for Quality

Improvement, Statistical Process Control Chart, Quality Assurance, Total Quality

Management (TQM) Model Concept of Six Sigma and its Application. Acceptance

Sampling – Meaning, Objectives, Single Sample, Double Sample and Multiple Sample Plans

with sated risk, Control charts for variables – Averages and Ranges, Control Charts for

Defectives – Fraction Defective and Numbers Defective.

Unit- IV

JIT and Lean Production System: JIT Approach, Implementation requirements, Services,

Kanban System. Inventory Management: Concepts, Classification, Objectives, Factors

Affecting Inventory Control Policy, Inventory Costs, Basic EOQ Model, Re-order level,

ABC analysis. Logistics and Franchising. Purchasing Management – Objectives, Functions,

Methods, Procedure, and Value Analysis: Concepts, Stock Control Systems, Virtual

Factory Concept and Production Worksheets.