MIS (BBA 3rd)

Unit I

Introduction: Definition, characteristics & significance of MIS. Introduction to business systems:

Operations Support Systems, Management Support Systems, Expert Systems, and Knowledge

Management Systems. Information Concepts: Data Vs Information, types of information, quality

of information.

Unit II

Decision Making: Simon’s model of decision making, structured & unstructured

decisions. Database Management: Objectives, role, advantages & disadvantages of DBMS, SQL,

use of databases for integration across functional areas. Introduction to Decision Support System.

Unit III

Design Methodology & Techniques: System development life cycle, software

development models. System Analysis – SRS, DFD, DD & Decision tables.

System Design – design methods, detailed system design, design documentation.

System Implementation & testing.

Unit IV

Implementation & Evaluation: Planning, organizing, testing & changeover. Evaluation

approaches. Brief introduction of emerging concepts and issues in Information Systems: Supply

Chain Management, Customer Relationship Management, ERP, Data Warehousing, Data Mining